Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from LENNOX TRADING, LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to LENNOX TRADING, LLC shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    6900 NW 84th Avenue
    Miami, FL 33166

    Delivery shall be deemed to have been made by You to LENNOX TRADING, LLC five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    LENNOX TRADING, LLC
    6900 NW 84th Avenue
    Miami, FL 33166

    Copyright © 2010-2023 LENNOX TRADING, LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010-2023 LENNOX TRADING, LLC. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by LENNOX TRADING, LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of LENNOX TRADING, LLC or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. LENNOX TRADING, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if LENNOX TRADING, LLC believes that customer conduct violates applicable law or is harmful to the interests of LENNOX TRADING, LLC and its subsidiaries.



  • Privacy Policy
  • We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only.  Your personal information is secured via SSL (Secure Socket Layer) Technology.



  • Shipping & Delivery
  • At this time, LENNOX TRADING, LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, LENNOX TRADING, LLC ships merchandise to Australia, Canada, Japan and Europe, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    All orders are shipped within 2-3 business days (not including weekends and holidays), unless otherwise noted in the item description. We do NOT process orders placed after 12 Noon EST. Orders can NOT be shipped out the same business day and we can NOT guarantee delivery times. If you have an emergency need, contact our sales support staff at (305) 477-3935 Monday through Friday, 10 am to 6 pm EST to place your order.

     



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. LENNOX TRADING, LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Sales Tax
  • LENNOX TRADING, LLC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. LENNOX TRADING, LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. LENNOX TRADING, LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL LENNOX TRADING, LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by LENNOX TRADING, LLC.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. LENNOX TRADING, LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not LENNOX TRADING, LLC.

    The inclusion of material on this server does not imply any endorsement by LENNOX TRADING, LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although LENNOX TRADING, LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • MERCHANDISE INSPECTION: The customer, upon receipt of shipment, should carefully inspect all merchandise. Any visible damage should be noted on the delivery receipt. Claims for package shortages or concealed damage must be made in writing to Lennox Trading’s Customer Care Department within five (5) days of delivery or any such claim is waived. All such claims are subject to verification by Lennox Trading, LLC. For freight damaged items, retain all packaging and immediately contact our Customer Care Department at 305-477-3935 or sales@elennox.com for further instructions.

    RETURN GOODS PROCEDURE: Merchandise cannot be returned without prior authorization from Lennox Trading, LLC. All returns must be initiated within 30 days from receipt of goods. Contact our Customer Care Department to obtain a Return Merchandise Authorization Number, shipping address and proper return instructions prior to any return. All returns, including warranty returns, must be shipped to the location specified by Lennox Trading and all freight charges will be paid by Lennox Trading except for those where the product is not damaged. Freight collect returns will be refused. All returns, other than warranty and freight damaged items, are subject to a handling/restocking fee minimum 20% of the invoice price of the item. ITEMS NOT ACCEPTABLE FOR RETURN INCLUDE: Private label items, dealer configured or custom made products, special customer orders, non-stocked or discontinued items, products that will expire in less than six months and items in unsanitary condition. The customer is responsible for all returns until received by Lennox Trading, LLC. Return authorization are valid only for 30 days from the date of issue.



  • Store Hours
  • MONDAY THRU FRIDAY, 10:00AM to 6:00PM EASTERN STANDARD TIME



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. LENNOX TRADING, LLC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of LENNOX TRADING, LLC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and LENNOX TRADING, LLC with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and LENNOX TRADING, LLC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by LENNOX TRADING, LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.